Privacy Policy for DelhiSistaKaranam.net
Last updated: [13 February 2026]
Welcome to DelhiSistaKaranam.net (“Website”, “we”, “our”, or “us”). We value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
If you do not agree with this policy, please discontinue use of our Website.
1) Who We Are
- Entity/Owner: [Legal name of owner/operator]
- Website: https://delhisistakaranam.net
- Contact Email: [privacy@delhisistakaranam.net]
- Registered Address: [Full address]
- Data Protection Officer (if applicable): [Name, email]
2) Scope & Applicable Laws
This policy applies to personal data processed through our Website, forms, and related services.
We follow applicable provisions of:
- India: Digital Personal Data Protection Act, 2023 (DPDP Act).
- EU/EEA (if you serve EU users): General Data Protection Regulation (GDPR).
- California (if you serve CA users): California Consumer Privacy Act (CCPA/CPRA).
3) What Data We Collect
We collect only what’s necessary for the purposes described below:
a) Data you provide directly
- Contact details (name, email, phone)
- Account details (username, password—hashed)
- Form submissions (messages, enquiries, support tickets)
- Content you submit (comments, posts)
b) Data collected automatically
- Device & usage data (IP address, browser type, OS, pages viewed, timestamps, referrer)
- Cookies and similar technologies (see Cookies below)
c) Data from third parties (if used)
- Analytics providers [e.g., Google Analytics]
- Payment gateways [e.g., Razorpay/Stripe] (limited transaction metadata—not full card details)
- Social login providers (if enabled)
We do not intentionally collect sensitive personal data unless you explicitly provide it and it is necessary for a stated purpose.
4) Why We Use Your Data (Purposes & Lawful Bases)
We process personal data for the following purposes:
- Provide and operate the Website (performance of a contract/legitimate interest)
- Respond to enquiries and support (consent/legitimate interest)
- Account creation and authentication (performance of a contract)
- Analytics and service improvement (consent/legitimate interest)
- Security, fraud prevention, and abuse detection (legitimate interest/legal obligation)
- Legal compliance (legal obligation)
- Marketing communications (consent where required; opt-out available)
Where required by law, we will obtain your consent before processing.
5) Cookies & Similar Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember preferences
- Measure performance and usage patterns
- Improve content relevance
Types: Strictly necessary, performance/analytics, functionality, and (if used) marketing.
You can manage cookies through your browser settings and, where provided, our cookie banner/preferences center. Disabling some cookies may affect site functionality.
6) Data Sharing & Disclosures
We may share data with:
- Service providers/processors (hosting, analytics, customer support, email delivery, payment processors) under contractual data protection obligations
- Legal and regulatory authorities when required by law
- Business transfers (e.g., merger, acquisition) with appropriate safeguards
We do not sell your personal data.
Third-party services we use (examples—update as applicable):
- Hosting: [e.g., AWS/Azure]
- Analytics: [e.g., Google Analytics]
- Email: [e.g., SendGrid/Microsoft 365]
- Payment: [e.g., Razorpay/Stripe]
- CDN/Security: [e.g., Cloudflare]
7) International Data Transfers
If we transfer data outside your country, we implement appropriate safeguards (e.g., standard contractual clauses, adequacy mechanisms) consistent with applicable laws. For Indian residents, transfers will adhere to DPDP principles.
8) Data Retention
We retain personal data only as long as necessary for the purposes outlined or as required by law. Retention depends on:
- Account status and activity
- Legal, tax, accounting requirements
- Security and fraud prevention needs
- Contractual obligations
When no longer needed, we securely delete or anonymize data.
9) Your Rights & Choices
India (DPDP Act):
You may have rights to access, correct, erase, and withdraw consent. You can also file grievances with our Grievance Officer or the Data Protection Board of India as applicable.
EU/EEA (GDPR):
Rights include access, rectification, erasure, restriction, objection, portability, and lodging a complaint with your supervisory authority.
California (CCPA/CPRA):
Rights include know/access, correct, delete, and opt-out of sale or sharing (we do not sell). You have the right to non-discrimination for exercising your rights.
How to exercise:
Email us at [privacy@delhisistakaranam.net] with “Privacy Request” in the subject. We may verify your identity before responding.
10) Children’s Privacy
Our Website is not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided data, contact us to delete it.
11) Security
We implement reasonable technical and organizational measures such as encryption in transit (HTTPS), access controls, logging/monitoring, and regular updates. However, no method of transmission or storage is 100% secure.
12) Third-Party Links
Our Website may link to external sites. We are not responsible for their privacy practices. We encourage you to review their policies.
13) Grievance & Contact
- Grievance Officer (India): [Name], [email], [postal address], [contact hours/timezone]
- General Privacy Contact: [privacy@delhisistakaranam.net]
14) Changes to This Policy
We may update this Policy from time to time. The “Last updated” date at the top indicates the latest version. Material changes will be notified via the Website and/or email where appropriate.